This problem just started for me today... computer has been running fine for
3 years, I keep it firewalled, antivirus updates, windows updates, all
current. Haven't installed anything in approx. 3 months on that machine.
Just a spare computer that my wife uses for websurfing and email.
When I bootup the computer, I get to the user screen, and click my wife's
icon. Looks like it's working fine, the desktop appears, the mouse cursor
moves, but when you go to the taskbar, the cursor is showing that it's busy,
and stays this way. No Start button, no taskbar, no clock, etc. When I
click on desktop icons, nothing happens. I bring up Windows Task manager,
and try to close explorer.exe, as it appears to be hanging up. Each time I
do this, drwatson.exe appears.
When I click on my icon from the user menu, my startup appears normal too.
However, the busy mouse cursor doesn't appear when I hover the taskbar. But
if I click on anything, nothing happens, other than the screen appears to
redraw. Basically I can access the Start menu, but anything I click in
there does what I just described.
In either case, I can't access the Run menu (no Services.msc, or msconfig),
or System Restore, or anything that could help diagnose this problem. Any
advice and, hopefully, solutions would be much appreciated! TIA
Specs
Athlon 1800
WinXP Home
512 mb memory 2X256 pc2100
80 gig drive, IDE ATA 100
Creative Audigy audio
Nvidia Ti4400 VGA
Linksys Wireless network card
hardware hasn't changed in 2 years
3 years, I keep it firewalled, antivirus updates, windows updates, all
current. Haven't installed anything in approx. 3 months on that machine.
Just a spare computer that my wife uses for websurfing and email.
When I bootup the computer, I get to the user screen, and click my wife's
icon. Looks like it's working fine, the desktop appears, the mouse cursor
moves, but when you go to the taskbar, the cursor is showing that it's busy,
and stays this way. No Start button, no taskbar, no clock, etc. When I
click on desktop icons, nothing happens. I bring up Windows Task manager,
and try to close explorer.exe, as it appears to be hanging up. Each time I
do this, drwatson.exe appears.
When I click on my icon from the user menu, my startup appears normal too.
However, the busy mouse cursor doesn't appear when I hover the taskbar. But
if I click on anything, nothing happens, other than the screen appears to
redraw. Basically I can access the Start menu, but anything I click in
there does what I just described.
In either case, I can't access the Run menu (no Services.msc, or msconfig),
or System Restore, or anything that could help diagnose this problem. Any
advice and, hopefully, solutions would be much appreciated! TIA
Specs
Athlon 1800
WinXP Home
512 mb memory 2X256 pc2100
80 gig drive, IDE ATA 100
Creative Audigy audio
Nvidia Ti4400 VGA
Linksys Wireless network card
hardware hasn't changed in 2 years
Comment